MZ's ROCK STAR TREATMENT
Client portal help
Client Portal Help
Here’s how you to get started:
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Create an account by going to the MZ Rock Stars Gingr page here.
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Fill in all the required details in the enrollment form.
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*NEW*: You can add your credit card information for convenient billing!
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Sign the "Liability and Vet Care Form" linked at the end of the page. This is important, as you will not be able to create a reservation without.
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On the next page, fill in all the details about your pet(s).
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Email (to mzrockstars@shots.pet) or upload (by going to My Account -> Upload Files) immunization records for your pets. These will be verified by our team at Motley Zoo as quickly as possible. This is important because you can only make a reservation for your pet if all of the immunization records are up to date.
Once you have gone through the setup steps, you are ready to make a reservation!
Making a reservation:
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Click on "Request Services" under Quick Actions (top left).
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Choose between Daycare, Boarding or (coming soon) Grooming.
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Choose your pet, dates and times for the reservation. For daycare, you can also setup recurring reservations to make it easier keep track of reservations.
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You can also request additional services such as fecal tests and nail trims.
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Save the reservation. You will not be able to do this unless your pet’s immunization records have been verified and approved by us.
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Your reservation will now be Pending Acceptance under your list of reservations.
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Once your reservation is confirmed by us, this status will change to Confirmed and you will receive a confirmation email.